An ice dam may appear as a thick ridge of ice along the roof eaves or in roof valleys. In some cases, it’s buried under snow or hidden higher on the roof.

Ice dams form when snow on a roof melts—often due to poor insulation, heat leaks, or poor ventilation—and refreezes at colder roof edges.

If you see water, moisture inside your home, or ice forming under soffits or siding, it may be an emergency.

DIY removal is not recommended due to safety risks and potential roof damage.

Waiting carries risk; water may back up and leak into the home before melting occurs.

Proper insurance, experience, and steam removal equipment are key.

On average, about 4 hours, though conditions vary.

They may if underlying insulation or ventilation issues remain.

Coverage varies; many policies exclude removal unless damage has occurred.

Yes, trained specialists can handle most roof types.